"Some have (on the listserv I belong to) argued that increasing literacy is social policy and not the province of business. I would argue (and I did) that in publishing in particular, you don’t have to separate the two. Our business is predicated on education – if fewer people are educated, then the market shrinks by definition. The more people who can read, the more books will be sold. Ignoring that, or saying that it’s not a concern of the business, is short-sighted. And we’re in this for the long game."